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Capturing RDD Data

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From time to time, your friendly Impinj support personnel may require more information than you are able to provide us in order to resolve whatever issue may be occurring. When this happens, we will ask you to make an RDD file, which is our Reader Debug Data. The process below will walk you through two ways of obtaining this file.
Items required to perform these functions are:

  • A network connected Impinj Speedway reader
  • A network connected PC running MultiReader for Speedway

IMPORTANT NOTE:  The process of collecting RDD results in a lot of data.  The RDD file will become quite large very quickly.  To minimize the file size, please only turn on the reader ("Start Inventory") for 10-15 seconds.  


Method 1 – MultiReader controlling reader 

Step 1a.
Start MultiReader and connect to the reader whose RDD you wish to capture. Once connected, click the Configure Settings button.

 

Step 1b.
Click on Data Capture and ensure the drop down menu next to Capture is set to On.



Step 1c.
Click apply to send the configuration changes to the defined reader. Once complete, start an inventory run then stop the inventory run after 10 seconds.


 

Step 2:
Click File, then Save Debug Data…


Step 3:
Type the name you wish to call the file (default is MultiReader.rdd) and select the folder you wish to save it to, then click Save




Method 2 – Other application controlling reader 


Step 1a.
Start MultiReader and connect to the reader whose RDD you wish to capture. Once connected, click the Configure Settings button.

 

Step 1b.
Click on Data Capture and ensure the drop down menu next to Capture is set to On.
 

Step 2:
Then click on Reader 1 and select the dropdown next to Control Reader. Select No, then click Apply and leave MultiReader running.


Step 3:
Start and stop the reader using whatever application you would like, as seen below.


Step 4:
Go back into MultiReader and click File, then Save Debug Data…


Step 5:
Type the name you wish to call the file (default is MultiReader.rdd) and select the folder you wish to save it to, then click Save.


 
Once either of the two methods described here has been performed, send the .rdd file to your Impinj support professional for analysis.

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Impinj (NASDAQ: PI) wirelessly connects billions of everyday items such as apparel, medical supplies, and automobile parts to consumer and business applications such as inventory management, patient safety, and asset tracking. The Impinj platform uses RAIN RFID, delivering information about items to the digital world and enabling the Internet of Things.