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Product Warranty Options

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Overview

Impinj offers the following product warranty options:

1) Initial Limited Hardware Warranty

2) Extended Warranty

3) Firmware Updates

 

Limited Hardware Warranty and Disclaimer

Impinj warrants to Buyer that the Impinj product hardware will substantially conform to Impinj’s then-current published specifications for such product hardware. This limited warranty lasts:

(a) 1 year from the date of shipment to Buyer for finished semiconductor products (including but not limited to chips, inlays or inlets), but in no event for more than 15 months from the date of shipment by Impinj;
(b) 180 days from the date of shipment by Impinj for products sold in die or wafer form (excluding die adhesion claims) provided Buyer performs incoming inspections specified by Impinj; otherwise, 90 days;
(c) 90 days from the date of shipment by Impinj for products sold in die or wafer form with respect to claims related to die adhesion on the wafer carrier tape;
(d) 90 days from the date of shipment to Buyer for cables, power supplies, antennas and other accessories provided as part of or that work with an Impinj RFID reader product (excluding any software), but in no event for more than 6 months from the date of shipment by Impinj; and
(e) 1 year from the date of shipment to Buyer for all other portions of an Impinj RFID reader product, but in no event for more than 15 months from the date of shipment by Impinj.

A Buyer for a finished semiconductor product and products sold in die or wafer form is defined as an OEM who purchases directly from Impinj or indirectly through an authorized Impinj distributor. A Buyer for Impinj RFID reader products and accessories is defined as an end user who purchases directly from Impinj or a reseller/OEM who purchases directly from Impinj or indirectly through an authorized Impinj distributor. The date of shipment by Impinj is set forth on the packaging material in which the Impinj product is shipped. This limited warranty extends only to Buyer, except that a reseller/OEM purchasing an Impinj RFID reader product or accessory may pass through this limited warranty to its direct end user customer of the product or accessory (with the shipment date to Buyer corresponding to the shipment date to reseller/OEM).

Download the Initial Limited Hardware Warranty terms and conditions for details.

 

Extended Warranty

The Extended Warranty extends the limited hardware warranty for one (1), two (2), or three (3) years after expiration of the Initial Limited Hardware Warranty. Warranty benefits include access to major and minor firmware maintenance releases.

Download the Extended Warranty terms and conditions for details.

 

Firmware Updates

Octane firmware updates for all Speedway readers and gateways for one (1) year.  Purchase this for continued firmware updates after the hardware warranty has expired.

Download the Firmware Update terms and conditions for details.

 

Ordering Information

An Extended Warranty must be purchased 90 days prior to the expiration of the Initial Limited Hardware Warranty. Extended Warranty will apply to a specific reader and is not transferable to other readers.

The extended warranty is only offered on Impinj reader and gateway products. It is not available for finished semiconductor products, products sold in die or wafer form, or cables, power supplies, antennas and other accessories.

The firmware-only upgrade takes advantage of product enhancements and stability improvements.  The firmware-only offer provides Octane firmware updates for one (1) year and should be purchased only after the product warranty has expired.

 SKU

 Description

 IPJ-C2011 

 Warranty Extension - Speedway Readers - 1-Year 

 IPJ-C2012

 Warranty Extension - Speedway Readers - 2-Year

 IPJ-C2013

 Warranty Extension - Speedway Readers - 3-Year

 IPJ-C2021

 Warranty Extension - xPortal Gateway - 1-Year

 IPJ-C2022

 Warranty Extension - xPortal Gateway - 2-Year

 IPJ-C2023

 Warranty Extension - xPortal Gateway - 3-Year

 IPJ-C2031

 Warranty Extension - xSpan Gateway - 1-Year

 IPJ-C2032

 Warranty Extension - xSpan Gateway - 2-Year

 IPJ-C2033

 Warranty Extension - xSpan Gateway - 3-Year

 IPJ-C2041

 Warranty Extension - xArray Gateway - 1-Year

 IPJ-C2042

 Warranty Extension - xArray Gateway - 2-Year

 IPJ-C2043

 Warranty Extension - xArray Gateway - 3-Year

 IPJ-C2001

 Firmware Updates - All Products - 1-Year

 


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Impinj (NASDAQ: PI) wirelessly connects billions of everyday items such as apparel, medical supplies, and automobile parts to consumer and business applications such as inventory management, patient safety, and asset tracking. The Impinj platform uses RAIN RFID, delivering information about items to the digital world and enabling the Internet of Things.